{"id":3984,"date":"2025-08-07T13:51:43","date_gmt":"2025-08-07T11:51:43","guid":{"rendered":"https:\/\/scope.ch\/wartung-support\/"},"modified":"2026-06-16T13:44:24","modified_gmt":"2026-06-16T11:44:24","slug":"maintenance-support","status":"publish","type":"page","link":"https:\/\/scope.ch\/en\/maintenance-support\/","title":{"rendered":"Maintenance & Support"},"content":{"rendered":"
[vc_section full_width=”stretch_row”][vc_row content_placement=”middle” remove_bottom_col_margin=”true” el_class=”text-center”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-sm-offset-1″]Maintenance & Support<\/span><\/span>

Ensure<\/span> the high performance of your archiving software.<\/span><\/h1>[vc_column_text css=””]With our combined maintenance and support package, your solutions will remain fully up-to-date and reliable.[\/vc_column_text]
Technical Support<\/span><\/a> See the FAQs<\/span><\/a> <\/div>
9 a.m.\u20135 p.m.<\/span><\/div>
Monday through Friday<\/div><\/div><\/div><\/div>
< 4<\/span>h<\/span><\/div>
Response from Quick Support<\/div><\/div><\/div><\/div><\/div>[\/vc_column][vc_column width=”5\/6″ offset=”vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1″]
\"\"<\/div><\/figure>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”top” local_scroll_id=”supportcenter”][vc_row el_class=”text-center”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-0 vc_col-lg-5 vc_col-sm-offset-1″]Support<\/span><\/span>

Your direct line to technical support<\/span><\/h2>[vc_column_text child_inherit_color=”false” css=””]In the Support Center, you can create tickets, track their status in real time, and submit requests for changes or enhancements. A quick registration is required to access the Support Center for the first time.[\/vc_column_text][\/vc_column][vc_column width=”2\/3″ offset=”vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-offset-3 vc_col-md-6 vc_col-sm-offset-2″]
<\/svg><\/span><\/div><\/div>

support.scope.ch<\/h3>

Through the ticket system<\/p>\n<\/div><\/div><\/a>

<\/svg><\/span><\/div><\/div>

supportticket@scope.ch<\/h3>

By email<\/p>\n<\/div><\/div><\/a>

<\/svg><\/span><\/div><\/div>

+41 61 690 96 34<\/h3>

By phone<\/p>\n<\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row”][vc_row content_placement=”middle” remove_bottom_col_margin=”true” el_class=”text-center”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-sm-offset-1″][vc_column_text css=””]With our combined maintenance and support package, your solutions will remain fully up-to-date and reliable.[\/vc_column_text][\/vc_column][vc_column width=”5\/6″ offset=”vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-offset-2 vc_col-md-8 vc_col-sm-offset-1″][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”top” local_scroll_id=”supportcenter”][vc_row el_class=”text-center”][vc_column width=”5\/6″ offset=”vc_col-lg-offset-0 vc_col-lg-5 vc_col-sm-offset-1″][vc_column_text child_inherit_color=”false” css=””]In the Support Center, you can create tickets, track their status in real time, and submit…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-3984","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"_links":{"self":[{"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/pages\/3984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/comments?post=3984"}],"version-history":[{"count":2,"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/pages\/3984\/revisions"}],"predecessor-version":[{"id":4645,"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/pages\/3984\/revisions\/4645"}],"wp:attachment":[{"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/media?parent=3984"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/categories?post=3984"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scope.ch\/en\/wp-json\/wp\/v2\/tags?post=3984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}