Answers to the most frequently asked questions about scope archiving software.
Here you will find quick answers to frequently asked questions about scopeArchiv, maintenance and support. And if anything remains unclear, our team will be happy to help you personally.
System administration, units of descriptions, locations, and containers are recommended as a minimum.
No. scopeQuery is closely linked to scopeArchiv and cannot be purchased separately.
No. scopeIngest is closely linked to scopeArchiv and cannot be purchased separately.
There are products that are purchased once and have no user restrictions. The archive modules in particular are subject to user licensing.
No. The solution has a modular structure, and we work with you to determine which modules best meet your requirements based on your needs.
A maintenance contract for our products is mandatory and begins when the archive software is ready for operation. For an annual fee of currently 22% of the license price, you will receive all versions, releases, and patches free of charge. This means you automatically benefit from the further development and functional expansion of our products. Troubleshooting is also included in the maintenance contract, ensuring that your system remains technically up to date and reliable at all times.
The system requirements for our applications are listed in detail in the “System Requirements” document. If you only work with scopeArchiv, reduced requirements apply. For detailed information on the server, database, and network infrastructure, as well as for individual modules, we recommend downloading the current system requirements document from our website. This will ensure that your system is optimally prepared and that all functions run smoothly.
scopeArchiv, scopeQuery, and scopeIngest cover the areas of traditional archiving, online presence, and long-term digital archiving. This allows you to cover all central areas of your archive with flexible, modular software.
You can always find the latest Oracle database version on the official Oracle website: Oracle Database Technologies. All available versions and innovations are clearly listed there.
Yes, scope solutions AG supports the use of scope archiving software in the Oracle Cloud Infrastructure (OCI). This allows you to benefit from high-performance, secure, and scalable cloud systems that are specially optimized for enterprise archiving solutions. For more information about Oracle Cloud, please visit: Oracle Cloud Infrastructure.